Customer in the center

Innovation and Technology
Physical Presence
Bradesco Expresso
Targeting

Customers at the core of our decisions

That is why we are present where and when they need, providing solutions aligned with their goals and needs. We are always connected to market trends and behavioral changes, aiming to deliver the best experiences.

Hyper-personalization for Customers

  • Data Intelligence
  • Data-Driven Culture
  • Specialization in each Segment
  • State of the art technology
Artificial Intelligence

Continuous learning, increasingly more humanized

AI + Voice

Understanding the client's mood during interactions and generating insights

BIA +2.3 BI

Interactions

Open Finance

Customization

  • 230 Startup members

    Active member startups (inovabra seal of maturity)

  • 75 Large corporations

    Residents and connected entities in the coinnovation environment, collaborative laboratory, and research partners

  • 1,500 Startups

    Connected through partner hubs

  • 17 Startups in the Investment Portfolio

    We believe in startups’ potential as drivers of innovation and transformation

  • 55 Experiments

    Promoting solutions that create value for society and our shareholders

  • 6,100+ Participants

    engaged in content, literacy programs, Inovabra talks, and Innovation Experience to expand the culture of innovation within the Organization

  • 12 Intelligence Reports

    Conversational banking, Financial education in Brazilian banks, Opportunities in the travel sector, Open Finance transitioning to Open Economy, and more

  • 5 Emerging Technologies

    Advancing Bradesco’s Technological Readiness (Generative AI, Digital Assets, Synthetic Data, Adversarial Machine Learning, Quantum Computing)

Time-to-market, New Businesses, and Scalability

To accelerate digital transformation and quickly meet market demands, Bradesco adopts a robust multi-cloud strategy, leveraging the best of different cloud providers to ensure flexibility, security, and resilience. By using cloud-based solutions, our processes gain efficiency and real-time responsiveness. Additionally, through partner integrations via APIs, we expanded our digital ecosystem and created customized journeys for our customers, delivering innovative and connected solutions tailored to current needs.

Digital Mindset

With multidisciplinary teams and data specialists, Bradesco fosters a culture of innovation based on continuous investment and training. We value experimentation as an essential practice for creating agile solutions aligned with market demands.

There's always a Bradesco Express near every Brazilian

Simplified journeys, digital enrollment, Banks personalized offers and experiences.

  • 27.5 mm

    average transactions
    (Monthly)

  • 1.7x

    in the granting of credit
    in the channel

  • +49%

    insurance sales in the channel
    (Compared to 2023)

  • Expresso Platform

    Launched in 2024

  • Self-service

    Integrated, assisted and self-service business journeys

  • Personalization

    Broad product portfolio with personalized offers

  • Centering

    Centralized management of Correspondents (support, training and finance)

Bradesco Express Expansion

+39 k

registered partners on our platform

100%

of the population served in the marketing of financial and non-financial products

+ inclusion, citizenship and social development

Physical Presence

Brazil
  • Midwest
    7.9%
    13.9%
  • North
    8.4%
    19.0%
  • Northeast
    24.5%
    20.3%
  • Southeast
    46.3%
    14.2%
  • South
    12.9%
    9.8%

D – % Network Distribution

M – % Market Share

Grand Cayman Branch

Main Regulatory Bodies: CIMA – Cayman Islands Monetary Authority / FRA – Financial Reporting Authority . Consolidated presence as an offshore branch for over 40 years

Main Activities:

  • Bradesco’s main access to the International Capital Market.
  • Foreign Trade Financing.
  • International Treasury.

Address: 71 Fort Street, 5th Floor, Athena Tower, Georgetown, Grand Cayman
Phone Number: +1(345)945-1200
Swift: BBDEKYKY

Bradescard México, S. de R.L

Main Regulatory Bodies: PROFECO – Procuraduría Federal del Consumidor, CNBV – Comisión Nacional Bancaria y de Valores

Main Activities:

  • Credit card issuance in association with the main commercial networks.
  • Provide electronic payments, services and credit solutions.

Address: Avenida Camino al ITESO Nº 8310, Col. Parque Industrial del Bosque 1, Tlaquepaque, Jalisco, México. C.P. 45609
Phone Number: +52(33)3884-2300 – Ext.: 2478
Website: https://www.bradescard.com.mx/

Ictineo Plataforma, S.A. de C.V., S.F.P

Main Regulatory Bodies: CNBV – Comisión Nacional Bancaria y de Valores, CONDUSEF – Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros, Banxico – Banco de México

Main Activities:

  • Personal loan and Deposit accounts.

Address: Av. Rodolfo Gaona 86, Lomas de Sotelo, Miguel Hidalgo, 11200, Ciudad de México, CDMX
Phone: +52(55)4172-5700 – Opción 3
Website: https://bbdcdigital.com.mx/

Bradesco Bank and Subsidiaries (Bradesco Investments Inc. / Bradesco Global Advisors Inc. / Representaciones Administrativas Internacionales, S.A. – RAISA)

Main Regulatory Bodies: SEC – Securities and Exchange Commission, FDIC – Federal Deposit Insurance Corporation, FINRA – Financial Industry Regulatory Authority and FLOFR – Florida Office of Financial Regulation

Main Activities:

  • Private Banking and Wealth Management.
  • Personal and Commercial Banking.
  • Corporate and Institutional.
  • Real Estate Financing.
  • Retail and Institutional Brokerage Services and Investment Advisory Services.

Address: 3011 Ponce de Leon Boulevard, PH1, Coral Gables, FL33134
Phone Number: +1(305)789-7000
Swift: BFLBUS3M
Website: https://www.bradescobank.com/

New York Branch

Main Regulatory Bodies: OCC – Office of the Comptroller of the Currency

Main Activities:

  • Development and expansion of business relationship with Corporate and Financial Institutions in North America.
  • Fund-raising in the capital and interbank market.
  • Foreign Trade Financing.

Address: 450 Park Avenue 32nd Floor | New York, NY 10022
Phone Number: +1(212)688-9855
Swift: BBDEUS33

Bradesco Securities, Inc.

Main Regulatory Bodies: FINRA – Financial Industry Regulatory Authority / SEC – Securities and Exchange Commission

Main Activities:

  • Distribution of public and private securities to international investors.
  • Intermediation of purchase and sale of equity securities , primarily in the form of ADRs and Brazilian local shares.
  • Broker for Eurobonds, Commercial Paper, Certificates of Deposit, and others fixed income securities.

Address: 450 Park Avenue – 32nd Floor – New York, NY 10022 – USA
Phone Number: +1(212)888-9142

Bradesco Securities UK Limited

Main Regulatory Bodies: FCA – Financial Conduct Authority

Main Activities:

  • Connecting institutional investors in Europe to Latin America.
  • Selling of regional equity and fixed income transactions (IPO’s, Secondary Offerings, etc.).
  • Marketing and distribution of proprietary equity and fixed income research.
  • Intermediation of equity and fixed income products.
  • Trading of Bonds, Commercial Paper, Certificates of Deposit, and others.

Address: The Empress Building, 35 Dover Street, 9th Floor, London W1S 4NQ, UK
Phone Number: +1(212)888-9142

Banco Bradesco Europa S.A.

Main Regulatory Bodies: CSSF – Commission de Surveillance du Secteur Financier / EBA – European Banking Authority / ECB – European Central Bank / ESMA – European Securities and Markets Authority / BCL – Banque Centrale du Luxembourg

Main Activities:

  • Development and maintenance of commercial relations with companies and banks with interest between Brazil and Europe.
  • Corporate Banking and Trade financing.
  • Service to High Income Individuals (Private Banking).

Address: 25, rue Edward Steichen, L-2540 Luxembourg
Phone Number: (+352)2541311
Swift: BBDELULL
Website: https://www.bradescoeuropa.eu/

Hong Kong Representative Office

Main Regulatory Bodies: HKMA – Hong Kong Monetary Authority.

Main Activities:

  • Prospection of customers and businesses opportunities for Banco Bradesco.
  • Carrying out local market activities, such as advertising, marketing campaigns and customer visits.
  • Acting as a communication channel between potential customers located in Asia and Banco Bradesco customers in Brazil.

Address: 3516, Two International Finance Centre, 8 Finance Street
Phone Number: +852-9863-5633

Bradesco Securities Hong Kong Limited

Main Regulatory Bodies: SFC – Securities and Futures Commission of Hong Kong

Main Activities:

  • Connecting institutional investors in Asia and the Middle East to Latin America from Hong Kong since March 2011.
  • Offering institutional equity sales, fixed income sales and fund distribution sales coverage.
  • Dedicated to Asia, and located in Asia’s leading financial hub with access to all other financial centers of Asia and the Middle East.

Address: Suite 3516, Two International Finance Centre, 8 Finance Street Central, Hong Kong SAR
Phone Number: +852-2133-8820