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Accessibility

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Bradesco Digital Channels offer several innovative solutions which provide greater autonomy and independence to people with disabilities.

Bradesco is a pioneer in offering banking products for these clients:

• Internet Banking for the visually impaired–Virtual Vision;

• ATMs that comply with ABNT’s rules, with translation into Brazilian Sign Language and voice software – that verbalizes the amounts and positions of the bank notes – in withdrawal operations, tactile reading and devices with suitable height for people using wheelchairs or of short stature;

• Withdrawals using Libras (Brazilian signal language) available in the Bradesco ATM Network;

• Visual Mouse for those with physical and/or motor impairment;

• Libras solutions also available on Bradesco Portal (Open your Account item, Home, Accessibility and Financial Education page) and on the Bradesco Seguros and Bradesco Saúde websites (institutional areas);

• Personalized assistance for the visually impaired in Fone Fácil;

• Customer Service for people with speech or hearing disabilities;

• Request for monthly statement and template to fill in Braille or enlarged font checks through Fone Fácil channel or at the Branches;

• Token DV (Bradesco Electronic Security Key for visually impaired customers);

• Embossed debit and credit cards;

• Debit and credit card holder in Braille and enlarged font;

• Credit solutions through CDC Accessibility;

• Lectures about banking autonomy solutions to employees and clients with disabilities; and

• Computer Skills Courses using Virtual Vision, offered free of charge (to account holders and nonaccountholders) by the Bradesco Foundation;

Most Branches are aquipped with access ramps, tactile flooring, visual signs, bathrooms, appropriate furniture and parking spaces exclusive for people with disabilities or reduced mobility anteh elderly – some branches are under adaptation process.
 

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