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Insurance Group

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Bradesco Vida e Previdência

Bradesco Seguros, headquartered in the city of Rio de Janeiro, provides a wide range of insurance products to individuals and corporate clients in Brazil, and also offers insurance products not only on an individual basis, but also under corporate agreements, according to which companies’ employees are insured. Bradesco Seguros’ products include health, life, personal accident, automobile insurance and other assets, with health insurance comprising the largest portion of its insurance area.

Revenue, which for the segment is historically concentrated in the last quarter of the year, did not show the same performance when compared to the fourth quarter of 2016. Net income for the first quarter of 2017 was 19.3% lower compared with the results of the previous quarter, influenced by: (i) the reduction in financial income, reflecting the behavior of the economic–financial indices in the period; and compensated, in part: (ii) the decrease of 2.9 p.p. in the claims ratio index; (iii) by the reduction of 1.1% in the marketing index; and (iv) by the maintaining of the administrative efficiency index.

 The net income for the first quarter of 2017 was 1.1% higher compared with the results from the same period of previous year, influenced by the following factors: (i) an increase of 29.2% in revenue; (ii) maintaining of the claim rate; (iii) the improvement of the administrative efficiency index; and partially offset by: (iv) the increase of 1.7 p.p. in the commercialization index.

In March 2017, technical reserves for Bradesco Life and Pension Plans, stood at R$207.1 billion, made up of R$197.2 billion from "Pension Plans and VGBL" and R$9.9 billion from "Life, Personal Accidents and other lines", resulting in an increase of 27.4% in March 2016.

Bradesco Saúde and Mediservice

These two companies have a combined total of more than 3.9 million clients. The large share of corporate insurance in this portfolio (96.0% in March 2017) is proof of its high level of specialization and customization in providing group coverage plans.

 Approximately 140 thousand companies in Brazil have Bradesco Saúde insurance and Mediservice plans.

Of the 100 largest companies in Brazil in terms of billing, 42 are Bradesco Saúde and Mediservice customers (source: Exame magazine – "Melhores e Maiores" ranking, July 2016).

Bradesco Capitalização

Bradesco Capitalização reached a 7.7% growth in revenue in 2017, in the first quarter of 2017 in
relation to the same period of 2016, thanks to its transparency policy and by adjusting its products based on potential consumer demand, consistent with market changes.

Concerned with providing products that better fit the most varied profiles and budgets of its clients, Bradesco Capitalização has a product portfolio, which ranges in payment method (lump or monthly), contribution term, periodicity and value of premiums that meet the requirements and expectations of the clients.

By combining a pioneering spirit and a strategic vision of the business, Bradesco Capitalização launched products geared toward social and environmental causes, where a portion of the funds raised is earmarked for projects having this purpose. In addition to making it possible for the client to establish a financial reserve, the Capitalization Bonds with a social and environmental profile seek to make clients aware of the importance of this issue and allow them to participate on behalf of this noble and beneficial cause to society.

Currently, Bradesco Capitalização maintains a partnership with the SOS Mata Atlântica Foundation, which promotes conservation of the biological and cultural diversity of the Atlantic Forest Biome, stimulating social and environmental civic awareness and actions.

Bradesco Auto/RE

Bradesco Auto/ P&C is present in 40 of the 100 largest groups in the country, as the insurer of its equities. And, to ensure the retention of clients, the company has invested in the revision of its internal processes, mainly, in the areas dedicated to customer service and the analysis and regulation of claims, in search of greater efficiency and quality in the provision of services.

Despite the strong competition in the "Auto/RCF" sector, the insurance company has maintained its collection of around 1.5 million items, confirming the maintenance of competitiveness. This was due mainly to more refined and segmented pricing, which helped reduce the rate of accidents/claims and increase the margin.